Terms of Service

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and The Ranchy RN (operated by Trachelle Rodgers, DBA The Ranchy RN, China Spring, TX). By using our website, purchasing products, or enrolling in our SMS program, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction), have the legal capacity to enter into these Terms, and agree to comply with all applicable laws and regulations.

2. About The Ranchy RN

The Ranchy RN is a handcrafted goods business operated by Trachelle Rodgers from her working ranch in China Spring, Texas (outside Waco). We create and sell suede totes, suede caps, suede journals, Twillies (western-style silk scarves), and horsebit chains — all handcrafted on the ranch. A percentage of all proceeds is donated to the children's camp scholarship fund at Trachelle's church.

3. Products and Orders

3.1 Handcrafted Nature: All products are handcrafted by Trachelle Rodgers. Because each piece is made by hand using pyrography techniques on real suede, minor variations in design, color, and texture are inherent to the process and are not considered defects. These variations are part of what makes each piece unique.

3.2 Custom Orders: Custom order requests are accepted via our contact form. Custom orders are non-refundable once production has begun, as each piece is made specifically to your specifications. Trachelle will confirm your design details before beginning work.

3.3 Pricing: All prices are listed in U.S. dollars. Prices are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion.

3.4 Shipping: We ship nationwide within the United States. Shipping times and costs will be communicated at the time of purchase. We are not responsible for delays caused by carriers or circumstances outside our control.

3.5 Returns and Exchanges: Pre-made items may be returned or exchanged within 14 days of delivery, provided they are unused and in original condition. Custom orders are non-refundable. To initiate a return, contact us at hello@theranchyrn.com.

4. SMS Messaging Program Terms

4.1 Program Description: The Ranchy RN SMS Updates is a recurring automated marketing text message program operated by Trachelle Rodgers, DBA The Ranchy RN. Messages may include new product drops and collection launches, exclusive discounts and promotions, custom order availability windows, shop launch announcements, and ranch life updates.

4.2 How to Opt In: You may enroll in our SMS program by completing the opt-in form on our website and checking the consent checkbox (which is never pre-checked). By opting in, you confirm that you are the authorized user of the mobile phone number provided and that you consent to receive recurring automated marketing text messages from The Ranchy RN at that number.

4.3 Message Frequency: Message frequency varies. You may receive up to 4 messages per month. We will not send excessive or unsolicited messages beyond what you have consented to receive.

4.4 Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan. The Ranchy RN is not responsible for any charges incurred from your mobile carrier in connection with our SMS program.

4.5 How to Opt Out (STOP): You may cancel your SMS subscription at any time by replying STOP to any message from The Ranchy RN. After sending STOP, you will receive one final confirmation message and will receive no further messages from our SMS program. You may re-subscribe at any time.

4.6 Help: For assistance with our SMS program, reply HELP to any message, or contact us at hello@theranchyrn.com.

4.7 Consent Not Required for Purchase: Your consent to receive SMS messages is never required as a condition of purchasing any product or service from The Ranchy RN. You may purchase products without enrolling in our SMS program.

4.8 No Third-Party Sharing: Your mobile phone number and SMS opt-in consent data will not be shared with, sold to, or used by any third party or affiliate for their marketing or promotional purposes. SMS consent and phone number data are used solely to operate The Ranchy RN SMS program.

4.9 Supported Carriers: Our SMS program is available on all major U.S. carriers. Carrier support may vary. The Ranchy RN is not liable for delayed or undelivered messages.

5. Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use our website to transmit harmful, offensive, or fraudulent content; attempt to gain unauthorized access to our systems; scrape, copy, or reproduce our content without permission; or impersonate any person or entity.

6. Intellectual Property

All content on The Ranchy RN website — including text, images, designs, logos, and product photographs — is the property of Trachelle Rodgers, DBA The Ranchy RN, and is protected by applicable intellectual property laws. All handcrafted designs created by Trachelle Rodgers are her original artistic work. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

7. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. Product descriptions and images are provided for informational purposes; actual products may vary slightly due to the handcrafted nature of our goods.

8. Limitation of Liability

To the fullest extent permitted by applicable law, The Ranchy RN and Trachelle Rodgers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, products, or SMS program. Our total liability to you for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless The Ranchy RN and Trachelle Rodgers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of our website or services, your violation of these Terms, or your violation of any applicable law or third-party rights.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in McLennan County, Texas.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

12. Contact Information

If you have questions about these Terms of Service, please contact us: