Privacy Policy
How TeeVibe collects, uses, and protects your personal information — including our SMS messaging program.
Last Updated: January 1, 2025 | Effective Date: January 1, 2025
Plain-language summary: TeeVibe collects your name, email, and phone number only to serve you — to respond to your inquiries, process orders, and (if you opt in) send you SMS updates. We do not sell your personal information or share it with third parties for their marketing purposes. SMS opt-in data is never sold or shared. You can opt out of SMS at any time by replying STOP.
Table of Contents
1. Who We Are
TeeVibe is a custom apparel and lifestyle brand owned and operated by Evelyn Hernandez, doing business as TeeVibe ("TeeVibe," "we," "our," or "us"). Our website is located at wildgingermarketing.com/teevibe.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, make a purchase, or opt in to our SMS messaging program. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site and services.
For questions about this policy, contact us at: hello@teevibe.com
2. Information We Collect
We collect information you provide directly to us, as well as certain information collected automatically when you use our website.
Information You Provide:
- Contact information — your first name, last name, email address, and mobile phone number when you fill out a contact form or opt in to SMS updates.
- Address information — your street address, city, state, and ZIP code if you provide it in our contact form or for order fulfillment.
- Communications — the content of messages you send us through our contact form or email.
- Purchase information — billing and shipping details, payment method information (processed securely by our payment processor), and order history when our shop is live.
- SMS consent records — when you opt in to our SMS program, we record your consent, the date and time of opt-in, and the method by which you opted in.
Information Collected Automatically:
- Log data — your IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Device information — device type, operating system, and browser version.
- Cookies — small data files stored on your device. See Section 8 for details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support.
- To process and fulfill orders (when our shop is live).
- To send you SMS text messages if you have opted in to our SMS program (see Section 4).
- To send you email communications you have requested.
- To improve our website, products, and services.
- To maintain records of your consent and communication preferences.
- To comply with applicable laws and regulations.
- To protect against fraud and unauthorized activity.
We will not use your information for any purpose that is incompatible with the purposes described above without first obtaining your consent.
4. SMS Messaging Program
Key SMS Disclosure: No mobile information (including phone numbers and SMS opt-in consent) will be shared with or sold to third parties or affiliates for their marketing or promotional purposes. Information sharing with third parties is limited to what is necessary to operate the SMS program (e.g., our SMS platform provider) and is governed by confidentiality agreements.
Program Name: TeeVibe SMS Updates
Operated by: Evelyn Hernandez, DBA TeeVibe
How to Opt In: You may opt in to our SMS program by:
- Submitting the SMS opt-in form on our website and checking the consent checkbox.
- Submitting the contact form on our website and checking the SMS consent checkbox.
- Texting a designated keyword to our SMS short code or long code (when applicable).
What You Will Receive: By opting in, you consent to receive recurring automated marketing text messages from TeeVibe, including:
- New product announcements and collection launches.
- Exclusive subscriber discounts and promotional offers.
- Order status updates and shipping notifications.
- Brand news and behind-the-scenes updates.
Message Frequency: Message frequency varies. You may receive up to 4 messages per month. Actual frequency depends on your activity and our promotional calendar.
Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan. TeeVibe is not responsible for any charges imposed by your carrier.
How to Opt Out: You may opt out of our SMS program at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. No further messages will be sent unless you re-subscribe.
How to Get Help: Reply HELP to any SMS message for assistance, or contact us at hello@teevibe.com.
Supported Carriers: Our SMS program is available on all major U.S. wireless carriers. Carrier support may vary. We are not liable for delayed or undelivered messages.
Consent Not Required: Your consent to receive SMS messages is not a condition of any purchase. You may make purchases (when our shop is live) without opting in to SMS communications.
Data Practices: SMS opt-in data, including your phone number and consent records, will not be shared with or sold to any third party for marketing or promotional purposes. This data is used solely to operate the TeeVibe SMS program and to maintain required consent records.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
- Service Providers: We work with trusted third-party vendors who assist us in operating our website and business — including our CRM platform (GoHighLevel), SMS platform, email service provider, and payment processor. These vendors are contractually obligated to use your information only to provide services to us and may not use it for their own marketing purposes.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
SMS-Specific Disclosure: Mobile information (phone numbers and SMS opt-in consent) will not be shared with or sold to third parties or affiliates for marketing or promotional purposes under any circumstances.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:
- Contact form submissions are retained for up to 3 years to support customer service and business records.
- SMS consent records are retained for a minimum of 4 years from the date of opt-in or opt-out, as required by applicable telecommunications regulations.
- Order records are retained for up to 7 years for tax and accounting purposes.
- Website analytics data is retained for up to 26 months.
When data is no longer needed, we securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Opt-Out of SMS: Reply STOP to any SMS message to opt out of our messaging program at any time.
- Opt-Out of Email: Click the unsubscribe link in any marketing email we send you.
- Data Portability: Request a copy of your data in a portable format (where applicable).
To exercise any of these rights, contact us at hello@teevibe.com. We will respond to your request within 30 days.
8. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small data files stored on your device.
We use the following types of cookies:
- Essential cookies: Required for the website to function properly. These cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with our site (e.g., pages visited, time on site). This data is aggregated and anonymous.
- Preference cookies: Remember your settings and preferences for a better experience.
Most web browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of our website.
9. Children's Privacy
Our website and SMS program are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe we have collected information from a child under 13, please contact us at hello@teevibe.com.
10. Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, and destruction. These measures include:
- HTTPS encryption for all data transmitted through our website.
- Access controls limiting who can access your personal information.
- Secure storage practices for consent records and customer data.
- Regular review of our security practices.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Post a notice on our website.
- Send an SMS or email notification to affected users where required by law.
Your continued use of our website or SMS program after the effective date of any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Name: Evelyn Hernandez
- Business: TeeVibe (DBA Evelyn Hernandez)
- Email: hello@teevibe.com
- Website: wildgingermarketing.com/teevibe
- SMS Support: Reply HELP to any TeeVibe SMS message
We are committed to resolving any privacy-related concerns promptly and transparently.